7-Days Satisfaction Guarantee

At Top Maj, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, we offer a hassle-free return policy within 7 days of receiving the shipment

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Eligibility Criteria

To be eligible for a return, your item must be unused, unworn, and in the same condition that you received it. It must also be in the original packaging with all tags attached.

Return Process

1. Initiate Your Return: Contact our customer support team to initiate the return process. Please provide your order number and reason for the return.
2. Pack Your Item: Pack the item securely in the original packaging, including any accessories or documentation that came with it.
3. Ship Your Item: Ship the item back to us using a trackable shipping method. You will be responsible for the return shipping costs.
4. Receive Your Refund: Once your return is received and inspected, we will process your refund to the original payment method used for the purchase. Please allow up to 7 business days for the refund to reflect in your account.

Exclusions

Certain items are not eligible for return, including:

• Items marked as final sale
• Gift cards
• Intimate or sanitary goods

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund, depending on the circumstances.

Contact Us

If you have any questions about our return policy or need assistance with a return, please contact our customer support team

info@topmaj.com

1-618-298-9468

966-556-161625